Growing competition, new technologies and rising customer demands are causing communications service providers (CSPs) to rethink how they do business. Becoming an agile organization is imperative to drive innovation, creativity and speed in this new world. ...


Gain market share by creating a superior customer experience

CGI offers customer experience monitoring and management solutions that comprehensively manage your customers' cross-channel exposure and interaction with your company's brand, products and services.

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Solve modern broadcast challenges with professional workflows

As TV meets radio and merges with online and social, CGI’s Media Solutions are at the heart of solving the challenges of modern broadcasters and radio stations.?

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of the world's top communication service providers partner with CGI
years of media?industry expertise

Accelerate time-to-market with more agile rating and billing systems

CGI helps CSPs quickly adopt agile business solutions that?address their fundamental needs in charging and billing to achieve rapid time to market and?high levels of automation and performance.?


convergence security

Drive competitiveness with multi-channel convergence

We transform every aspect of product lifecycle management (PLM), streamlining product definition, offer configuration and quotation management for today's converged channels.??

communications man using mobile network

Leverage the new "multi-screen world" to gain market share

CGI is a proven and experienced integration partner for IPTV platforms and services.? We provide efficient?development of cost-effective and reliable mobile apps and mobility solutions that deliver high user benefits.


Strengthen customer loyalty with better order orchestration and churn management

CGI order orchestration (order management) and churn management solutions and services help CSPs deliver first-class services through faultless order management processes enabling a superior customer experience.

Deliver a superior service while optimizing network resources

CGI empowers you to reap the synergies of convergent networks using insights into the topology and network planning of the fixed fiber?network. We provide state-of-the-art?solutions to manage your mobile workforce.


Minimize payment defaults, operational risks and disruptions

We help clients?save millions of dollars through effective billing and assurance solutions that improve customer insight analytics and collections management.