Before
the
COVID-19
pandemic,
a
leading
provider
of
high-quality
behavioral
health
services
in
the
United
States
was
providing
onsite
treatment
at
its
numerous
outpatient
clinics,
and
delivering
inpatient
treatment
at
its
hospitals.
The
provider
specializes
in
mental
illness,
alcohol
and
...
Since
the
COVID-19
outbreak,
hospitals,
clinics
and
first
responders
have
been
dealing
with
rapidly
increasing
patient
volumes—a
situation
exacerbated
by
a
critical
shortage
of
medical
devices,
drugs,
protective
personal
equipment
(PPE)
and
personnel.
As
the
pandemic
continues
to
spread,
it
...
Unprecedented challenges and opportunities face all industries as they navigate through the global pandemic. What is required to respond, rebound and reinvent in the midst of massive change? AGILITY.
Leaders are embracing new ways of thinking and working not only to respond during this critical time, but also to emerge from it stronger than before.
Drawing upon CGI insights stemming from the Voice of Our Clients program, along with the work of our agile experts across the globe, this executive insight shares leaders’ key agile practices, along with our recommendations.
ABOUT CGI’S RESPOND. REBOUND. REINVENT. INITIATIVE
RESPOND
Addressing the immediate needs of operating during the crisis
This phase includes helping you with the urgent work required to mobilize resources and systems to respond to the crisis and continue to support the vital workings of society.
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?
REBOUND
Meeting the tactical challenges associated with emerging from the crisis
To address rapidly changing business requirements, this phase encompasses activities required to reopen the economy and society, from finding capacity to meet surges in demand, to facing new business realities.
?
REINVENT
Reengineering operating models to enable new?ways of interaction
This phase encompasses moving beyond the short-term reopening and addressing the structural impacts to your industries with new business models and practices.
Responding
to
constituents’
questions
regarding
their
health
and
safety
is
a
top
priority
for
government
agencies
around
the
world.
Drawing
upon
a
long-term
partnership
with
the
British
Columbia
Ministry
of
...
As
the
COVID-19
pandemic
rapidly
spread
across
the
globe
in
the
early
months
of
2020,
the
Montreal
Heart
Institute
(MHI)
responded
by
launching
a
major
clinical
study
to
test
a
...
New
virtual
reality
has
increased
vulnerability
to
threat
actors.
To
respond
to
these
heightened
cybersecurity
risks,
CGI’s
security
experts
are
uniting
by
volunteering
their
expertise
and
time
to
better
protect
...
CGI
developed
the
STEM@CGI
At
Home
program
that
offers
fun
STEM-based
activity
packs
for
children
to
do
at
home.
These
resourses
cover
subjects
ranging
from
coding,
to
environmental
sustainability,
to
...
Following
the
closure
of
schools
in
France
due
to
COVID-19,
the
number
of
connections
to
CGI’s
OpenENT
secure
education
collaboration
platform
increased
five-fold
in
three
weeks.
ENT
stands
for
Espace
...
As
the
COVID-19
pandemic
spread
across
the
globe
in
the
early
months
of
2020,
government
restrictions
on
work
and
travel
began
to
dramatically
impact
the
workforces
of
organizations,
large
and
...
As
Canada
began
enforcing
measures
to
slow
the
spread
of
COVID-19,
a
large
Canadian
road
and
public
transport
agency
faced
the
challenge
of
transitioning
its
4,000
employees
to
remote
work.
...
Dear
Valued
Clients,
A
few
weeks
ago,
we
shared
a
message
about
our
commitment
to
provide
service
continuity
in
these
challenging
times.
Through
collaborating
with
you
and
your
teams,
...
As
industry
executives
across
the
globe
respond
to
the
pandemic
crisis,
ensuring
continuity
of
essential
services
has
never
been
more
critical.
In
working
with
...